Shipping and Policies

Thank you for visiting my art! ~

I do my best to include gifts in every order :) I really appreciate your support! If you have any questions or concerns feel free to contact me!

 

PACKAGING

I ship packages every week!

Most orders are packaged in bubble wrap envelopes. Orders containing posters are packaged rolled in a box. If you prefer your non-poster order to be shipped in a box, please contact me ^^

 

SHIPPING

I ship out packages every week :) 
Pre-order items will be shipped as when the item is finished production.

***UPDATE: US and International orders may be heavily delayed by 1-2 weeks due to the COVID-19 restrictions at the border customs. If your order is time sensitive please upgrade to Tracked Shipping!

Shipping time estimates:

North America: ~10 business days.
International: ~15 business days.
Estimates are usually accurate but may vary; shipping may take up to 6 weeks in rare cases. Please note that once I hand a package to the postal service, I have no control over the actions of the postal service. For this reason, I can not send free replacements or refunds in the very rare event an untracked package is lost/delayed. Please choose tracked shipping to extra security. (its only a few $ extra) I keep photo records of all packages as proof of shipment. In the rare case anything goes wrong your order, please do contact me and I'd be happy to work something out with you!

 

RETURNS, EXCHANGE, AND CANCELLATIONS

Please contact us to cancel your order within 7 days of placing your order. We are unable to process cancellations after 7 days. 

We gladly accept returns!
Contact me within: 7 days of delivery
Ship items back within: 30 days of delivery

Returns and exchange details
Items may be returned for a full refund, minus shipping costs if it is returned in the same condition within 30 days of delivery. Buyer is responsible for return shipping costs. Personalized, sale, and promotion items can not be returned.